Most frequent questions and answers

We don’t charge any setup fees or have any concealed costs. Our philosophy is that pricing should be straightforward and clear. Our introductory pricing is $197 per month, with a 24-month agreement. To get started, we require a credit card to process the initial monthly payment, which will be securely processed through credit card for your comfort and security.

Signing up is a breeze! All you need to do is complete our contact form or send us a message through the chatbox indicating your interest. Our team will then discuss your requirements, arrange your payment plan, and direct you to the sign-up page.

Upon receipt of all crucial branding details, such as content writing, logos, images, and so on, we aim to launch your website in an average timeframe of 4 to 6 weeks. Our priority is to get your website up and running efficiently without sacrificing quality. Unlike other web design companies that may leave you waiting for months, we understand the importance of a quick launch for generating sales. We are committed to meeting deadlines and always delivering on time.

In the sign-up process, we request that you provide us with three websites that you admire so we can better understand the style you desire for your own site. You can also specify preferred fonts and colors to further personalize your website. This information helps us create a website that perfectly reflects your vision. Should the initial delivery not meet your expectations, don’t hesitate to be honest and exacting in your feedback. We encourage a thorough critique of our design and are happy to make as many revisions as needed to ensure your complete satisfaction. Our goal is to deliver a PERFECT website that leaves you thrilled with the final result. We are committed to providing numerous revisions until your website is exactly how you want it to be. Our passion is delivering perfect websites and seeing our clients overjoyed with the end result.

Absolutely! To start, all the websites we develop are built on a robust WordPress platform for optimal optimization. Our team will then integrate the necessary SEO tactics to give you a strong foundation. This includes utilizing proper heading tags and incorporating keyword-rich content, as desired. We will also ensure that your URLs, title tags, and meta descriptions are optimized. Additionally, we will optimize your images by resizing and compressing them, and adding relevant keywords to the URL and title. An XML sitemap will be generated, and we will submit your site to Google for indexing. Furthermore, we prioritize the security of your website by providing SSL certificates and ensuring that your site is designed for fast loading times. All of these steps are crucial for a successful SEO launch!

All our websites are constructed using the versatile WordPress platform, which powers a large portion of the internet as the leading content management system. Working with WordPress offers an unlimited range of functionalities and design options, allowing us to create a website that perfectly reflects your vision. This is particularly convenient as we can create custom post types, enabling you to effortlessly log in and add blog pages with a pre-designed format, so all you have to do is type and hit the publish button.

Definitely! We don’t believe in trapping our clients into continuing to use our services just to keep their website. Upon completing the full term of your website contract, the website becomes fully yours. You have the option to either host, manage, and maintain the website independently or continue with us by enrolling in our ongoing care plan.

We highly recommend that our clients utilize their own photographs as they offer a more genuine representation of your company. However, if our clients have photographs but they are not of high quality, we will assist in sourcing suitable stock photography. Our goal is to ensure that your website features high-quality images to showcase your brand at its best. While we can locate free stock photos for you, if a specific image is required and cannot be found for free, we will obtain premium stock photography for you at no additional cost.

Our subscription service offers three key benefits to our clients: affordability, ease of use, and peace of mind. Unlike most web agencies who split the investment into two payments, we break down the cost of a professional website into 24 manageable payments, effectively financing your website for you at zero percent interest. Our subscription program is user-friendly and requires no upfront costs, making it accessible for any business to have a professional website that would typically cost thousands of dollars to create. This payment plan allows even small businesses with limited funds to have access to a world-class website. With our subscription service, you can enjoy peace of mind knowing that your website will be hosted on our server and maintained by our team. You won’t have to worry about maintenance issues or troubleshooting errors, as we will keep your site running smoothly and handle any problems that may arise.

In the event of early termination of a contract, a cancellation fee of 50% of the remaining balance will apply and the website will be shut down. To cancel the contract and take your website to another host or management team, the full balance of the contract must be settled, and we will package the website files and transfer them to you.

When your contract is up, you have three options to choose from.

Option 1: Renew your contract and receive a fresh new design for free. As it’s been two years since we first built your website, the times and your brand may have changed. Take advantage of a brand-new look.

Option 2: Switch to our month-to-month maintenance plan for $180. With this option, you can enjoy peace of mind knowing that we will actively host and maintain your website. You will still have unlimited access to content updates, licensed use of our plugins, and any premium features we’ve created for you, such as review displays or SMS notifications.

Option 3: Have us package up your website files and transfer them to you, so you can host, manage, and maintain your website moving forward.

Hosting your website outside of our server is not an option for active Site Prism clients. Our fast hosting and exceptional support are what set us apart and we are committed to providing the best possible experience for our clients. But, if you desire the flexibility of hosting your website elsewhere, purchasing the full website design outright is available to you.

Whether you choose to write your own content or have us do it for you, we’re here to support you. Many business owners have a good understanding of their services, products, and target audience, making it easy for them to create their own messaging. However, if you prefer not to write the content yourself, our team can conduct research on your industry and craft a compelling message to attract and convert prospects into customers. The cost for our content writing is $100 per page, excluding pages such as contact, photo galleries, reviews, and others that don’t require extensive content, which are free of charge.

Beware of companies claiming to build a website for just $1500. These ads might seem tempting, but the reality is often far from what you expect. Such companies may use a low-quality $50 template, and simply add your content without any custom design or tailored strategy for your brand. You may end up with a subpar website, lacking ongoing support and proper SEO structure. Instead, consider reaching out to us for a free consultation. Even if we’re not a good match for you, we can help you avoid wasting money on a site that may end up being discarded.

Yes, 30 days no questions asked.

Definitely! The appeal of our website subscription plan is that it ensures we will handle everything related to your website. If there are any issues, we will resolve them at no cost.

Tech support is already covered in your monthly subscription fee, so there is no need to pay extra for it.

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